Frequently Asked Questions
We give customers a printed copy of the warranty conditions along with the care instructions for all of our products
at time of completion or upon request. How long
is the warranty on your products and services?
- All
Acrylic products carry limited life-time warranty
- Whirlpool conversions carry a 4-year warranty (manufacturer warranty
of 2 years on motor)
- Reglazing 4-year warranty residential (2-year commercial)
How long does it generally take to complete a bathroom remodel? This would depend upon the
scope of the project and materials ordered. Most projects can take anywhere from one day to ten days once all materials are
in.
Do I need to be home for the duration of the project? We are fully bonded and insured.
We do request that if you are gone for long periods of time, that we have a contact number in case there are questions that
you may need to answer.
Do you have a showroom? For your convenience, we personalize our
service by bringing our showroom to you. We can then consult with you on colors, style and sizes to customize your bath to
each customers specifications.
Will you install just an Acrylic tub liner? Yes, we can install
just an Acrylic tub liner as long as your walls are in good shape and do not need repair.
Will refinishing
cause any damage or harm to my home or pets? Definitely not. Any odors from chemicals are non-toxic and are
exhausted by windows or fans and gone within a few hours.
What should I do to prepare the fixture for refinishing? Repair or replace any plumbing problems (leaking faucets, broken handles, pipes) and remove any hardware such as shower
doors and tracks which are directly connected to the tub.
Once this process is done, does it require special
care or cleaning materials or can a single ship or scratch be repaired? Your new finish should be cleaned with
a non-abrasive cleaner. Abrasives are capable of damaging even the most durable surfaces. Yes, this process allows for small
repairs to be made.
Have more questions? Contact us today.
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